Plugged IN with PSEG Long Island

Dig This: Call 811 Before Starting Any Excavation Project

Today, August 11 (8/11) is National 811 Day, and we’re reminding customers to call 8-1-1 before starting any improvement project that involves digging. Hitting a buried electric, gas, water or cable line while digging can disrupt utility service, cost money to repair, and even cause severe injury or death. One free call to 811 will ensure customers “know what’s below.”

Every six minutes, an underground pipeline is accidentally damaged nationwide. Here’s what you can do to help:

  • CALL 811 at least three full business days before putting a shovel to the dirt. Respect the marks, and dig around them (not on them). Always carefully hand dig and locate the facilities within 2 feet of marked lines.
  • CHECK to see if your contractor has called 811. Don’t allow work to begin if the lines aren’t marked, and don’t assume they have called.
  • REMEMBER that both large and small projects require a call – whether you’re installing a mailbox, planting a new vegetable garden or putting in a pool.
  • REPORT a damaged gas line immediately by calling 911 and then call PSEG Long Island’s electric service emergency line at 800-490-0075 Leave the area, move 350 feet away and make sure everyone is safe.

When you call 8-1-1 before planting a tree or building a new deck, you’re automatically connected to the One Call Center. They will schedule a representative from each utility to “mark out” the location of underground lines within three business days. The lines are pinpointed by paint on the street or small flags/paint on the lawn.  This service is free and critical to avoiding damage.

Calling 811 before you dig only takes a few minutes. Don’t put yourselves or others at risk. Always make the 811 call and put safety first!

Bookmark this page so you always have these tips handy.

PSEG Long Island