How We’re Helping Those Struggling with Bills.
As families across the country deal with higher energy prices, many of our customers right here on Long Island and the Rockaways are concerned about their own energy bills. With energy prices on the rise, we want to remind everyone that we’re here to help!
Your Electric Bill
We expect electricity prices to remain higher than usual throughout 2022, which is mostly due to higher natural gas prices. That’s because PSEG Long Island purchases electricity from a variety of sources that include natural gas-burning power plants. Like many electricity providers around the nation, we do not own power plants, but purchase electricity for you and pass along the actual cost in the Power Supply Charges section of your bill.
Monthly fluctuations in the Power Supply Charge are primarily attributed to the differences between projected and actual costs of fuel. Changes in the total amount charged on your bill are also affected by the amount of energy a customer uses and will fluctuate based on changes in their use. For more information on power supply charges, visit https://www.psegliny.com/aboutpseglongisland/ratesandtariffs/rateinformation
What PSEG Long Island is Doing
One of the many steps we take to reduce the impact of higher energy costs is purchasing electricity at prices set months in advance. That provides stability when unforeseen events drive up prices. However, higher prices will still have an impact, which is why we’re always available to help you take action – from reducing energy use to financial assistance that reduces the cost.
Reducing the amount of energy you use is the most effective way to save. From changing some simple every day habits to upgrading your large appliances, we have 66 Ways to help you save on your monthly bill.
With our Online Home Energy Analyzer, you can learn exactly how you are using energy throughout your home. And, after answering questions specific to your home, you will receive energy savings tips and recommendations in just minutes.
Interested in more ways to save throughout? Take a virtual tour of our new interactive MySmartEnergy Home. From your living room to kitchen appliances, let us help you save!
Managing Energy Costs
The past two years have been particularly challenging and, throughout it all, PSEG Long Island has worked with customers who are struggling with energy bills. In bad weather, or a rough economic climate, we are here to support you. If you need help, please reach out to us at 1-800-490-0025 so we can work together to find the right solutions for your family. That could include a payment agreement to pay off a balance over time or financial assistance from one of these programs:
- The Home Energy Assistance Program (HEAP) and Emergency HEAP, administered by New York State, provides eligible households with grants to pay heating costs. Benefits will be available until April 29, 2022. Learn more at www.mybenefits.ny.gov
- New York State offers a benefit of up to $3,000 for heating repair or $6,500 for heating replacement and other services, Reach out to your local Department of Social Services location, which you can find at https://otda.ny.gov/programs/heap/contacts
- PSEG Long Island’s Household Assistance Program (HAP) saves customers more than $25 every month. You may qualify if enrolled in programs such as HEAP, Medicaid, SNAP or SSI.
- Our Residential Energy Affordability Partnership (REAP) saves energy and lowers energy bills. Start with a free In-Home Energy Survey and potentially free energy efficiency upgrades.
Additional programs and resources available to all of our customers:
Although it may seem that energy costs are beyond your control, there are steps you can take and we’ll help you do it. Please reach out if we can be of assistance.