- As of 9:29 p.m., PSEG Long Island reports 15,754 total customers without power. Approximately 1,900 of that total are outages reported during the storm period, which impacted 420,000 customers.
- Our work plan for the rest of Tuesday and through the overnight hours is to address the largest remaining neighborhood outages with crews spread across Long Island and the Rockaways.
- Outages impacting individual service lines to homes will be completed on Wednesday.
- PSEG Long Island currently has more than 6,500 lineworkers, tree trimmers and other personnel working around the clock, in 16-hour shifts, until every customer is restored.
- New outages not directly related to the storm continue to be reported and assessed, as on any non-storm day. They will be restored as safely and quickly as possible.
Customer Outreach Centers
Due to the extended power outage, PSEG Long Island will open five customer outreach centers tomorrow. The centers will be open from 10 a.m. to 4 p.m. (or while supplies last), providing free water and ice. To ensure we maintain the physical distancing necessary for the safety of our employees and customers, the centers will offer drive-thru service. The locations open Wednesday, August 12 will be:
– Patchogue – 460 E Main St
– Brentwood – 1650 Islip Ave
– Greenlawn – 288 Pulaski Rd
– Roslyn Heights – 250 Willis Ave
– Babylon – Babylon Town Hall – 200 E Sunrise Hwy
In response to the COVID-19 outbreak, we have adapted our storm and safety procedures to follow public health guidelines and industry best practices. We thank our customers for their patience as we operate under these unusual circumstances to safely restore power as quickly as possible.
Aug. 11 update with PSEG Long Island President & COO Daniel Eichhorn
- Downed wires should always be considered “live.” Stay at least 30 feet away from downed power lines and immediately call 911 to report downed wires.
- Electric current passes easily through water, so stay away from downed power lines and electrical wires. Don’t drive over – and don’t stand near – downed power lines.
- Downed lines will be hard to see in the rain and can potentially be hidden in standing water. If you encounter large pools of standing water, stop, back up and choose another path.
- The safety of PSEG Long Island’s customers and employees is the company’s top priority. We ask that customers remain in their homes while crews are working nearby. If customers must speak with our crews, we ask that they practice responsible physical distancing and remain at least 6 feet away to ensure the health of everyone involved.
Other important safety notes:
- To prevent carbon monoxide poisoning, do not run any gasoline-powered generators in a garage or any other enclosed space.
For more information: