PSEG Long Island: Storm Update – August 11, 2020 8:45 a.m.

  • As of 8:45 a.m., PSEG Long Island reports 31,857 total customers without power. Approximately 6,600 of that total are outages reported during the storm period, which impacted 420,000 customers.
  • We are tracking new outages reported after the storm, recognizing that some of these jobs tie back to Tuesday’s storm. The restoration process is iterative and as we restore neighborhoods, we continue to identify a high level of individual problems within neighborhoods and individual service lines to homes.  
  • We expect that all work we have been able to identify to date will be completed by end of day Wednesday.
  • PSEG Long Island took on an additional 800 workers Monday and we now have more than 6,000 lineworkers, tree trimmers and other personnel are working around the clock, in 16-hour shifts, until every customer is restored.
  • New outages not directly related to the storm continue to be reported and assessed, as on any non-storm day. They will be restored as safely and quickly as possible.
  • Crews must prioritize critical facilities first, followed by outages affecting the largest numbers of customers, and then address outages affecting small numbers or individual customers.

Customer Outreach Centers:
Due to the extended power outage, PSEG Long Island will open five customer outreach centers today. These centers will be open from 10 a.m. until 4 p.m. (or while supplies last), providing people with free water and ice. To ensure we maintain the physical distancing necessary for the safety of our employees and customers, these centers will offer drive-thru service.

The locations for Aug. 11 are:

  • Patchogue – 460 E Main St.
  • Brentwood – 1650 Islip Ave.
  • Greenlawn –  288 Pulaski Rd.
  • Roslyn – 250 Willis Ave.
  • Babylon – Babylon Town Hall – 200 E Sunrise Hwy.

In response to the COVID-19 outbreak, we have adapted our storm and safety procedures to follow public health guidelines and industry best practices. We thank our customers for their patience as we operate under these unusual circumstances to safely restore power as quickly as possible.

Aug. 10 update with PSEG Long Island President & COO Daniel Eichhorn

Customer Safety:

  • Downed wires should always be considered “live.” Stay at least 30 feet away from downed power lines and immediately call 911 to report downed wires.
  • Electric current passes easily through water, so stay away from downed power lines and electrical wires. Don’t drive over – and don’t stand near – downed power lines.
  • Downed lines will be hard to see in the rain and can potentially be hidden in standing water. If you encounter large pools of standing water, stop, back up and choose another path.
  • The safety of PSEG Long Island’s customers and employees is the company’s top priority. We ask that customers remain in their homes while crews are working nearby. If customers must speak with our crews, we ask that they practice responsible physical distancing and remain at least 6 feet away to ensure the health of everyone involved. 

Other important safety notes:

  • To prevent carbon monoxide poisoning, do not run any gasoline-powered generators in a garage or any other enclosed space.

For more information:

•  Flickr image gallery