PSEG Long Island: Storm Update – August 4, 2020 5:00 p.m.

(UNIONDALE, N.Y. – Aug 4, 2020) – Tropical Storm Isaias was one of the strongest to reach the service area in years, causing widespread, severe damage. Some outages could last for an extended period.

  • We have already restored power to more than 36,000 customers.
  • PSEG Long Island is aware of the extent of the outages across Long Island and the Rockaways caused by today’s quick-moving storm. We are actively assessing the damage and restoring outages as safely and quickly as possible. However, we are experiencing communications issues and are working with Verizon and other partners to resolve this matter as quickly as possible.
  • PSEG Long Island has additional personnel to repair damage and restore outages. More than 2,000 line workers, tree trimmers, surveyors and other utility personnel are onsite to address outages.
  • PSEG Long Island reminds customers that its crews are unable to work in bucket trucks to make repairs until the winds return to non-hazardous levels.
  • Crews are working to assess damage and make repairs. As we continue to assess the damage, restoration times will be refined.
  • As hazardous conditions subside, crews will work to restore critical facilities first, followed by outages affecting the largest numbers of customers, and then address outages affecting small numbers or individual customers.
  • In response to the COVID-19 outbreak, we have adapted our storm and safety procedures to follow public health guidelines and industry best practices. We thank our customers for their patience as we operate under these unusual circumstances to safely restore power as quickly as possible.
  • Our goal, always, is to restore power safely and as quickly as possible. We ask our customers for a fair amount of patience and to know we will be there just as soon as it is safe.

Customer Safety:

  • Downed wires should always be considered “live.” Stay at least 30 feet away from downed power lines and immediately call 911 to report downed wires.
  • Electric current passes easily through water, so stay away from downed power lines and electrical wires. Don’t drive over – and don’t stand near – downed power lines.
  • Downed lines will be hard to see in the rain and can potentially be hidden in standing water. If you encounter large pools of standing water, stop, back up and choose another path.
  • The safety of PSEG Long Island’s customers and employees is the company’s top priority. We ask that customers remain in their homes while crews are working nearby. If customers must speak with our crews, we ask that they practice responsible physical distancing and remain at least 6 feet away to ensure the health of everyone involved.
  • To prevent carbon monoxide poisoning, do not run any gasoline-powered generators in a garage or any other enclosed space.

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PSEG Long Island
PSEG Long Island operates the Long Island Power Authority’s transmission and distribution system under a long-term contract. PSEG Long Island is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE:PEG), a publicly traded diversified energy company.